Technical Services

INITIAL MACHINE SETUP

Once your slot machine arrives, there are several important steps to follow to ensure your machine functions properly for years to come.

If you haven’t already, decide where in your home or business you want to set up your slot machine(s). It is important to keep in mind your slot machine runs on a normal household 120 Volt AC grounded outlet. For safety, try to find a location where an extension cord is not required.

It is important to remember the slot machine weighs approximately 225 lbs. It is crucial that if you have not purchased a slot machine stand, to place the machine on something not only capable of holding the weight, but something that will not allow the machine to tip over while being played. Gambler’s Oasis always recommends the use of a slot machine stand.

Once you have your slot machine in place, it is absolutely necessary to allow the slot machine to adjust to a normal room temperature of greater than 60 degrees and less than 90 degrees. If you live in a cold climate and your machine has just arrived, put the machine in your desired location and then open the machine door to allow the interior of the machine to warm up. This usually requires several hours. Plugging the machine in right away and turning it on may result in damaged electronics and may void your warranty.

With the slot machine main door open, remove the coin tray by lifting up and pulling out the tray. Don’t be surprised if the large magnet on the speaker on the right side wants to grasp the bottom of the cashbox door. Simply pull it out and down to remove the tray.

The hopper is on the bottom floor of the machine and slides out on two base rails along two metal guides. Slide the hopper out slowly by grasping the handle with your left hand and supporting the hopper with your right hand. Do not use the black hopper bowl to pull the hopper out of the slot machine.

For shipping purposes the hopper may contain the top candle wrapped in bubble wrap that must be installed on the top of the machine. Gambler’s Oasis will ship most slot machines with the top candle already installed. However on certain sized slot machines, the top candle will be removed to prevent damage during shipment. If your slot machine has been shipped with the candle removed, instructions for installation are found at the bottom of this page. Also note the power cord will be either in the hopper or directly behind it.

TROUBLE-SHOOTING

Machine Doesn’t Power On

Prior to selecting a location to set up your slot machine, determine the household 120V AC outlet you are planning to use has power. Keep in mind some outlets are controlled on and off by a wall switch.

With the slot machine unplugged from the outlet and surge protector, open the slot machine main door. Remove the coin tray by lifting up and pulling out the tray. Simply pull it out and down to remove the tray.

The hopper is on the bottom floor of the machine and slides out on two base rails along two metal guides. Slide the hopper out slowly by grasping the handle with your left hand and supporting the hopper with your right hand. Do not use the black hopper bowl to pull the hopper out of the slot machine.

On the lower right corner of the slot machine you should see the black power cord coming into the machine. The power cord plugs into the Power Distribution Unit which is located on the back wall of the slot machine.

Verify the power cord is firmly plugged into place into the right side of the Power Distribution Unit.

Place the hopper back into the slot machine making sure it slides in easily and completely with the base rails on hopper guides on the bottom of the machine. The hopper plugs into a receptacle toward the back of the machine. It is designed to fit in easily without using excessive force.

The coin tray can be easily put back into place by ensuring the alignment pins on the coin tray match up to the top alignment holes on the bottom side of the machine. The tray should be pushed down into place. Make sure the tray is even when pushed into place. If the coin tray is not aligned and even, remove the coin tray, and repeat the procedure.

Verify the power cord is firmly plugged into a good surge protector. Plug the end of surge protector into the outlet you have verified is good, and make sure the on/off switch on the surge protector is turned on.

Now turn the power switch on the inside right of the slot machine to the on position and verify the slot machine is powered on by lights illuminating. If the machine does not power on, please email or call us.

ROUTINE MAINTENANCE

Changing the Top Florescent Light

The top florescent light bulb is easily changed by following these simple procedures. The replacement bulb is an F15T8/CW 18? 15 Watt bulb.

Open the main slot machine door and ensure the door is fully open. Turn off the power to the slot machine. The power switch can be found with the main door open about midway down on the right side just inside the machine.

If the machine is equipped with a top ticket printer, you must pull the bottom of the printer out far enough to see where the ticket paper is located, and note the area large enough to place a couple of your left fingers under.

Remove the top metal trim strip which is a cover plate to the right of the ticket printer and/or is located along the bottom of the top glass. There are a couple of clips on the back of the metal trim strip that fit into notches on metal bracket which holds the top glass. The metal trim strip should be lifted upwards and outwards to remove. Once the metal trim strip is removed, the next step is to remove the top glass. Note that some top metal trim strips have a slot in the top that holds the top glass and they must be removed very CAREFULLY as to not damage or drop the top glass.

You can now see the top glass is held in place by usually two or three clips that rise above the metal bracket behind the top metal trim strip. CAREFULLY and SLOWLY lift up on the top glass from both bottom edges until the top glass until it is high enough to gently pull it forward and allowing it to slide down and away from the top track and clips holding it in place.

ERROR CODES

CODEDESCRIPTIONPROBLEM
12Low BatteryBattery voltage on processor board has dropped below 2.9 volts DC
21Coin-In TiltOptic coin-in sensors were blocked
3100Extra Coin OutStuck/jammed coin in hopper or optic sensor detects extra coin paid
3200Coin-Out TiltHopper coin-out sensor was blocked
3300Hopper EmptyHopper coin-out sensor sensor detects no coins were dispensed for 8 seconds or more. Hopper needs to be refilled with coins/tokens.
41Reel #1Tilt Designated reel is misaligned or malfunctioning
42Reel # 2 TiltDesignated reel is misaligned or malfunctioning
43Reel #3Tilt Designated reel is misaligned or malfunctioning
44Reel #4Tilt Designated reel is misaligned or malfunctioning
45Reel #5 TiltDesignated reel is misaligned or malfunctioning
49Reel Mechanism DisconnectedA reel mechanism has become unplugged or the circuit is interrupted
61CMOS RAMBad CMOS RAM data or data was cleared
62-0Bad Game EPROMGame program or data program check
62-1Bad Data EPROMBad EPROM data
63Processor Tray OpenMain processor door has been opened and closed since last game played
65-0Bad EEPROM DeviceProcessor could not successfully read from or write to chip
65-1Bad EEPROM DataData is invalid or corrupted
65-2Game Type MismatchGame data om CMOS RAM does not match game data in EEPROM
66Game EPROM ChangedMachine senses the game EPROM has been changed
67Data EPROM ChangedMachine senses the data EPROM has been changed
68Non-Compatible Data EPROMData EPROM is not a standard file
99-1Bill ValidatorStacker jam
99-2Bill ValidatorCash box removed
99-4Bill ValidatorCash box full
99-5Bill ValidatorHardware error
99-6Bill ValidatorReverse bill detected